Restorer Property Services, LLC | 4/22/2026
Estimate Terms & Conditions
These Terms govern all estimates and work performed under an estimate. By scheduling work, receiving an estimate, or remitting payment, the client agrees to these Terms.
1. Definitions
An Estimate is a non-fixed projection based on visible conditions at the time of the on-site assessment. A Quote is a fixed price that must be paid in full regardless of site conditions or pricing changes — including savings. Restorer Property Services, LLC does not provide quotes. Estimates allow flexibility. If unexpected conditions are discovered once work is underway, work pauses and the homeowner is informed of any updated costs before work continues.
Client or Customer refers to the individual who initiated the work order. All invoices and estimates are issued to and the sole billing responsibility of this person.
2. Estimate Fees
Local (≤30 min travel time): Residential $150 + tax; Commercial $250 + tax. Outside (>30 min travel time): Residential $200 + tax; Commercial $300 + tax. Estimates are valid for 7 calendar days from the date of issue.
3. Acceptance & Contract Execution
Acceptance of an estimate binds the client to pay per these Terms. Each page of the estimate must be initialed, the final page signed, and the completed estimate returned by email, mail, or in person before work begins. Scheduling service constitutes agreement to these Terms. Where available, clients will receive a confirmation by text or email prior to service. Clients without text or email access will be verbally informed of these Terms at the time of scheduling. Remittance of payment confirms final acceptance.
4. Deposit & Payment
A 50% deposit is required to schedule. Payment in full is due upon job completion unless otherwise stated. For multi-day projects, payment for completed work is due weekly; work may pause for missed payments. Repeat or expired estimates incur fees. No response within 7 calendar days of estimate issue triggers automatic billing of the estimate fee.
5. Scheduling
Once the estimate is accepted and deposit paid, clients must call 252-412-3479 to schedule the project. Online acceptance does not notify the company.
6. Late Payments
Past-due balances accrue interest at 1.5% per month (18% annually) plus a $35 monthly administrative fee. Returned or NSF checks incur a $35 fee, $50 administrative fee, and applicable late fees.
7. Payment Methods
Online: ACH (preferred), Discover, Mastercard, Visa. Third-party financing may appear via Intuit for estimates over $1,000. The company is not responsible for third-party financing terms or decisions. Checks must be made payable to MARK POSEY only; incorrectly issued checks must be reissued and may incur late fees. Over-the-phone payments incur a $15 processing fee. Mailed checks must arrive within 5 business days with valid tracking.
8. Scope
Estimates are based on visible conditions at the time of the on-site assessment and exclude unforeseen or concealed issues discovered after work begins. If such conditions are discovered, work pauses and client approval is required before continuation.
9. Consultations
Phone calls or requests requiring plumber or owner expertise outside of active, paid work may be billed. Multiple inquiries or informal estimates may incur fees. On-site work already covered by an accepted estimate is not billed separately.
10. Warranties
Clients are responsible for registering manufacturer warranties. The company provides a 30-day limited labor warranty excluding unauthorized work, misuse, neglect, or acts of God. Client-supplied materials are not covered under this 30 day labor warranty. For materials purchased through the company, if a manufacturer defect is identified within the 30 day labor warranty period, the company will reinstall the replacement material at no additional labor charge — clients will not be billed twice for the same installation. Defective materials themselves are subject to the manufacturer’s warranty only.
11. Pricing Policy
Restorer Property Services, LLC does not negotiate pricing at any stage — before a job is accepted, during active work, or after completion. All prices reflect the fairest rate the company is able to offer. Pricing is final upon estimate acceptance and is not subject to discussion, adjustment, or reduction.
12. Vendor Terms & Future Pricing
Vendor onboarding requirements must be disclosed and agreed to in writing prior to work beginning. Prices apply only to the current project. Future pricing may change without notice.
13. Rescheduling & Cancellations
Once a project is scheduled, the client must provide at least 48 hours notice to reschedule. Deposits will be applied to the rescheduled date. Rescheduling with less than 48 hours notice may incur a $75 fee. Repeated rescheduling may require additional deposits or may result in work being postponed at the company’s discretion.
14. Collections & Legal Remedies
Where a signed estimate is not returned prior to work beginning, scheduling service, allowing work to commence, or remitting partial payment constitutes acceptance of these Terms and creates a binding obligation to pay. Failure to pay on time may result in the account being referred to a collections agency, which will negatively impact the client’s credit. The client is responsible for all resulting collection costs including agency fees, court costs, attorney’s fees, and compensation for lost labor at the company’s billable rate for any time spent pursuing collection or attending legal proceedings. The company reserves the right to pursue all available legal remedies under North Carolina law including small claims court and the filing of mechanic’s liens against the client’s property. Unpaid balances may also result in work being paused or permanently suspended on any active or future projects.
15. Amendments & Severability
These Terms are subject to change without notice. Each version is identified by its effective date printed on this document. Clients are bound by the version in effect at the time work is scheduled, an estimate is accepted, or payment is remitted. Clients are encouraged to retain a copy of the version presented to them as their record of the applicable Terms. If any provision is found unenforceable, the remaining provisions remain fully valid and binding.
16. Questions
Clients are encouraged to ask any questions before accepting an estimate. Once accepted, these Terms form a binding agreement between the client and Restorer Property Services, LLC.
Invoice Terms & Conditions
These Terms govern all invoices and work performed. By receiving an invoice or remitting payment, the client agrees to these Terms.
1. Definitions
An Invoice is a fixed price request for payment covering work that has been completed. Work may be performed with or without a prior estimate based on client request. Scheduling service constitutes agreement to these Terms. Where available, clients will receive a confirmation by text or email prior to service. Clients without text or email access will be verbally informed of these Terms at the time of scheduling. Remittance of payment confirms final acceptance.
refers to the individual who initiated the work order. All invoices and estimates are issued to and the sole billing responsibility of this person
2. Payment Due
Payment in full is due upon receipt of the invoice. Partial, short, post-dated, or incorrectly issued checks must be reissued and may incur late fees or a $35 administrative fee. Over-the-phone payments processed by staff incur a $15 processing fee.
3. Mailed Payments
Checks must arrive within five business days and include valid tracking. If payment is not received within five business days, late payment fees may apply.
4. Late Payments
Past-due balances accrue interest at 1.5% per month (18% annually) plus a $35 monthly administrative fee. Returned or NSF checks incur a $35 fee, $50 administrative fee, and applicable late fees.
5. Payment Methods
Online: ACH (preferred), Discover, Mastercard, Visa. Third-party financing may appear via Affirm for invoices over $100. The company is not responsible for third-party financing terms or decisions. Checks must be made payable to MARK POSEY only; incorrectly issued checks must be reissued. Over-the-phone payments incur a $15 processing fee. Mailed checks must arrive within five business days with valid tracking.
6. Scope of Work
Invoices cover work that has been completed. Additional work outside the invoice requires prior approval and may incur separate charges.
7. Vendor Clause
Vendor onboarding requirements must be disclosed and agreed to prior to invoiced work. Prices reflected on this invoice apply only to the work completed. Future projects may be subject to different pricing without notice. The company may subcontract portions of the work but remains fully responsible for completion, quality, and compliance with the invoiced services.
8. Warranties
Clients are responsible for registering manufacturer warranties. The company provides a 30-day limited labor warranty excluding unauthorized work, misuse, neglect, or acts of God. Client-supplied materials are not covered under this warranty. For materials purchased through the company, if a manufacturer defect is identified within the warranty period, the company will reinstall the replacement material at no additional labor charge — clients will not be billed twice for the same installation. Defective materials themselves are subject to the manufacturer’s warranty only.
9. Pricing Policy
Restorer Property Services, LLC does not negotiate pricing at any stage — before a job is accepted, during active work, or after completion. All prices reflect the fairest rate the company is able to offer. Pricing is final upon invoice receipt and is not subject to discussion, adjustment, or reduction.
10. Collections & Legal Remedies
Where a signed invoice is not returned prior to or upon completion of work, scheduling service, allowing work to commence, or remitting partial payment constitutes acceptance of these Terms and creates a binding obligation to pay. Failure to pay on time may result in the account being referred to a collections agency, which will negatively impact the client’s credit. The client is responsible for all resulting collection costs including agency fees, court costs, attorney’s fees, and compensation for lost labor at the company’s billable rate for any time spent pursuing collection or attending legal proceedings. The company reserves the right to pursue all available legal remedies under North Carolina law including small claims court and the filing of mechanic’s liens against the client’s property. Unpaid balances may also result in work being paused or permanently suspended on any active or future projects.
11. Amendments & Severability
These Terms are subject to change without notice. Each version is identified by its effective date printed on this document. Clients are bound by the version in effect at the time work is scheduled, an invoice is received, or payment is remitted. Clients are encouraged to retain a copy of the version presented to them as their record of the applicable Terms. If any provision is found unenforceable, the remaining provisions remain fully valid and binding.
12. Questions
Clients are encouraged to ask any questions prior to payment. Remittance of payment constitutes acknowledgment of the invoice and acceptance of these Terms as a binding agreement between the client and Restorer Property Services, LLC.